Auto Repair Shops
Automotive Answering Service for Auto Repair Shops
Jodie picks up while your techs are under the hood.
7 days free, no card needed.
- Answers repair and booking calls 24/7
- Captures year, make, model and symptoms
- Texts and emails you a summary right away
- Knows your services, makes and shop hours
What Jodie does for auto repair shops
Jodie is an AI answering service for independent auto repair shops. It answers every call, gets the year, make and model and what the car is doing, asks if it needs a tow, books oil changes and diagnostics, and texts you a summary so your service writer can call back with an estimate.
Trusted by 1,600+ US service businesses
The problem
You can't answer the phone when you're under the hood on the lift
Running an auto repair shop means your hands are full from open to close. You're under cars, running diagnostics, pulling codes. The phone rings and you either ignore it or stop mid-job to answer with greasy hands. During state inspection season, the calls stack up even faster. The driver whose car won't start is not going to leave a message and hope you call back.
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72% of callers needing urgent car repair won't leave a voicemail
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State inspection season can double your call volume overnight
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A full-time front desk person costs $1,800+/month for a small independent shop
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Every missed breakdown call is a $400+ repair job going to another shop down the road
72%
of breakdown callers won't leave a voicemail
2x
call volume during inspection season that overwhelms a one-person front desk
$400+
average repair value lost with every missed breakdown call
How Auto Repair Shops Use Jodie
Breakdown Call
The situation: A driver calls because their car won't start in a grocery store parking lot. They need to know if you can look at it today and how much a diagnostic costs.
Jodie handles it: Jodie answers, asks for the make, model, and what happened when they tried to start it. You get a text with the details so you can call back with availability or arrange a tow.
Under a Car on the Lift
The situation: You are under a car on the lift replacing brake pads when the shop phone rings with a new inquiry.
Jodie handles it: Jodie takes the call, gets the vehicle details and the issue, and sends you a text. You finish the brake job safely and check the message when you come out from under.
State Inspection Booking
The situation: A customer calls wanting to book their car in for a state inspection and oil change. Your schedule is filling up for the week and you are in the middle of a timing belt job.
Jodie handles it: Jodie answers, gets the vehicle year, make, model, mileage, and preferred dates. You get the booking request by text and can slot them in when you check your schedule.
After-Hours Fleet Call
The situation: A local fleet manager calls at 7pm because one of their delivery vans has a check engine light and they need it looked at before the morning route.
Jodie handles it: Jodie answers, gets the van info, the warning light description, and the fleet manager's contact number. The message is waiting for you so you can arrange a first-thing slot.
The next breakdown call is going to a shop that answers.
Jodie handles unlimited calls at once. Set her up in under 2 minutes, no contracts.
Get Started for Free
Customer story: Car garage
How The Zed Shed got an hour a day back from the phone
"It's just making my life easier."
Mike Owner, The Zed Shed - a day Mike used to spend on the phone
- 1 hr
- calls on a busy day
- 40-50
- a year a receptionist would cost
- £25k
Built for Auto Repair Shops
Everything you need to stop missing calls and keep the shop full.
Never Miss a Breakdown Call
When someone is stuck in a parking lot with a car that won't start, the first shop to answer gets the job. Jodie picks up right away and gets the details before they try the next place.
Job Details Before They Pull In
Jodie asks about the vehicle make and model, what the problem is, and how urgent it is, so you know what to expect before the car rolls into the bay.
Sounds Like Your Front Desk
Callers think they're speaking to your service advisor. Jodie knows what services you offer, which makes you work on, and your shop hours.
Cover the Busy Hours
Forward calls during shop hours, inspection season rushes, lunch breaks, or whenever everyone is under a car. Pause it when things slow down.
Live in Minutes
No tech skills needed. Set up call forwarding and Jodie starts handling your shop calls right away.
Features
More of what Jodie does for auto repair shops
The Jodie mobile app is here
Stay on top of every call, wherever you are.
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FAQ Frequently Asked Questions
Auto Repair Shops guides
Practical advice for auto repair shops on handling calls, capturing leads, and growing.
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Best auto repair shop software in 2026: a no-nonsense buyer guide
An independent buyer guide to auto repair shop software for US shops. Compare the real options by job, see real pricing, and find the one layer of the stack every vendor leaves out: how the shop answers the phone.
How to get more customers into your auto repair shop
A practical car-count playbook for shop owners: the marketing that actually books work, what to budget, a one-page plan you can copy, and the one leak that wastes the rest.
Free calculators for auto repair shops
Quick, no-signup tools to price the work and see what unanswered calls really cost you.
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The next breakdown call is one missed ring away.
Let Jodie answer your shop calls while you are under the hood on the lift.
First 7 days free, then pricing from $49/month