Moneypenny answering service
Moneypenny's receptionist plans start at $165 for 50 minutes and its AI charges per call, while Jodie answers 24/7 for a flat $49.
John from Austin
Jodie answering...
Lead texted to you
12 seconds after the call started
Moneypenny US publishes its prices: human answering from $165 a month for 50 minutes and AI from $69 for 25 calls, both 24/7, plus a fee for every extra minute or call. Its AI reaches Moneypenny's receptionists only if you also keep a Phone Answering plan, from $234 for the pair. Jodie answers 24/7 for a flat $49 with unlimited minutes.
Call answering cost
Moneypenny AI Receptionist
24/7 cover
How you pay
Human backup
Contract
Paid upfront
Setup
Who answers
Channels
Moneypenny figures come from moneypenny.com/us/pricing, its US phone answering and AI Receptionist pages and its US terms, checked October 5, 2026. Moneypenny does not publish its setup fee. Jodie AI Limited is not connected with Moneypenny.
Moneypenny US publishes its minute plans. Slide to your monthly minutes to see its cheapest plan against Jodie's flat $49.
Cost calculator
Jodie Basic
$49/mo
Flat. Unlimited.
Competitor: Moneypenny 200 minutes
$422/mo
$422 base
You'd save
$373/month ($4,476/year)
Moneypenny prices are from moneypenny.com/us/pricing, checked October 5, 2026: human answering plans of 50, 100, 200 and 500 minutes with per-minute overage, billed in 15-second increments. The calculator picks the cheapest plan for your minutes and leaves out Moneypenny's setup fee, which it does not publish. Moneypenny AI plans are priced per call, from $69 for 25 calls. Jodie Basic is $49 a month with unlimited minutes (fair use up to 1,000 calls).
Price, setup and human backup: where Moneypenny and Jodie differ most.
Jodie is $49, $99 or $199 a month with unlimited minutes. Moneypenny US starts at $165 for 50 minutes of human answering or $69 for 25 AI calls, then charges for every extra minute or call.
Moneypenny's most popular US receptionist plan is $422 a month for 200 minutes, before any overage.
Forward your phone and Jodie starts answering, with no setup fee. Moneypenny takes a setup fee plus your first and last month upfront, and its AI takes a few days to build.
Most users go from signup to taking calls in under ten minutes.
Moneypenny AI passes calls to you, or to its receptionists only when you pay for a Phone Answering plan as well. Jodie Professional transfers urgent calls to your own cell for $99 a month, on one plan.
Cheapest Moneypenny AI-plus-receptionist pairing: $69 + $165 = $234 a month, plus setup fees.
Moneypenny says high-value or complex calls belong with a person. Here is a 9pm water heater emergency answered by one of its receptionists, and by Jodie.
Scenario: New lead at 9pm: water heater leaking, needs a same-night service call
Competitor
Receptionist
Good evening, [your business name], how can I help?Caller
My water heater is leaking all over the garage. I need someone out tonight if possible.Receptionist
I'm sorry to hear that. Can I take your name and number?Caller
Sure, Mark Davis, 512-555-0123.Receptionist
Thank you, Mark. The team is back at 8am and I'll pass this to them first thing.Caller
OK, thanks.Jodie
Jodie
Hi, this is Jodie answering for [your business name]. How can I help?Caller
My water heater is leaking all over the garage. I need someone out tonight if possible.Jodie
That sounds urgent. Have you turned off the cold-water valve on top of the heater? And what's your zip code?Caller
Yes, it's off. 78704. Can someone come tonight?Jodie
Got it. I've logged a same-night emergency in 78704: water off, leaking water heater. The on-call tech will call you back within fifteen minutes. What's your name and best number?Caller
Mark Davis, 512-555-0123.Jodie
Thanks, Mark. The tech will call 512-555-0123 within fifteen minutes. If you don't hear back, call this number again. Stay safe.Both calls were answered politely. The first took a message; the second captured the job, confirmed the safety question and set a callback window the owner can act on.
Both sides publish prices. The difference is what moves your bill: Moneypenny meters every minute or call.
| Jodie | Moneypenny | |
|---|---|---|
| Plan prices Jodie: $49, $99 or $199. Moneypenny: human plans $165-$985, AI plans $69-$435. | ||
| Overage rates Jodie: none, minutes are unlimited. Moneypenny: $1.67-$2.28 per extra minute, $1.89-$2.49 per extra AI call. | ||
| Billing increments Moneypenny bills human calls in 15-second increments. Jodie: a flat fee, nothing to round. | ||
| Setup fee Jodie: $0. Moneypenny's terms require a setup fee upfront; the amount is not published. | ||
| Contract and notice Jodie: cancel any month. Moneypenny advertises no contract and 30 days' notice; its AI terms ask for a full calendar month by phone. | ||
| First-year cost from public info Almost: Moneypenny's setup fee is not published. Jodie: 12 x the flat plan. |
Moneypenny suits firms with a front-of-house brand to protect. If you just need every call answered without a meter running, these are the businesses Jodie is built for.
Emergency service calls at 9pm do not wait for an onboarding call. Jodie answers from day one and asks the questions a plumber needs - is the water shut off, where is the main valve, how urgent is it.
See Jodie for plumbersCalls pile up in the weeks before the April IRS deadline. A flat plan with unlimited minutes beats paying Moneypenny up to $2.28 for every minute over your bundle.
See Jodie for accountants & cpasA power outage is an emergency and a new outlet is a quote. Jodie checks whether the whole house is out or just one circuit, then texts you the job marked urgent or not.
See Jodie for electriciansAn open-house weekend brings a rush of buyer calls, and every one draws down your Moneypenny minutes. Jodie answers each one, takes their budget and showing request, and texts you the lead.
See Jodie for real estate agentsMoneypenny US publishes its plans: human answering costs $165 a month for 50 minutes, $265 for 100, $422 for 200 and $985 for 500, then $1.67-$2.28 per extra minute. Its AI Receptionist is priced per call instead, from $69 for 25 calls, and 24/7 is included on every plan. Jodie is a flat $49, $99 or $199 a month with unlimited minutes.
You forward your calls to Moneypenny, where its receptionists, its AI Receptionist or a blend of both answer in your business name, 24/7. Its US-based receptionists offer English and Spanish answering, take messages, transfer calls and log details to your CRM. Jodie answers the same way with AI and texts and emails you each message, for a flat fee instead of per-minute or per-call billing.
It is Moneypenny's AI voice agent, which answers 24/7, qualifies leads, books appointments and routes calls. US plans cost $69 for 25 calls, $99 for 50, $199 for 100 and $435 for 250, then $1.89-$2.49 per extra call, plus a setup fee. Jodie Basic is $49 a month with unlimited minutes and no setup fee.
Only if you also keep a Moneypenny Phone Answering plan, according to its US AI terms; otherwise escalations come to you. The cheapest pairing is $69 for 25 AI calls plus $165 for 50 receptionist minutes, $234 a month before setup fees. Jodie Professional, at $99 a month, transfers urgent calls to your own phone instead.
Customers consistently praise the receptionists: professional, well briefed and good on the phone. The complaints are commercial, mainly per-minute or per-call charges that make a busy month cost more than expected. If a human voice on every call is what you want, reviewers say Moneypenny delivers; the friction is predicting the bill.
Yes. Moneypenny started in Wales in 2000 and runs its US business from near Atlanta, Georgia, with US-based receptionists. Its US plans are priced in dollars and include 24/7 answering on every plan.
Jodie sounds natural and is trained on your business, so most callers assume they have reached your office. If someone asks outright whether they are talking to a person, Jodie will not pretend to be human - we think that is the right call, and it has not put off the contractors and service businesses we work with.
Move from Moneypenny's per-minute or per-call plans to one flat $49. Run both for a week, then give a full calendar month's notice.
Total time: Under 1 hour active, 5-7 days in parallel, then one calendar month's notice
Sign up on the register page. No credit card needed. You get your Jodie phone number right away.
Set conditional call forwarding (busy, no answer or always) with your phone carrier, pointing to your Jodie number.
Jodie picks up first and Moneypenny stays as backup. Listen to a few call recordings to confirm Jodie handles your calls: intake, messages and qualified hand-offs.
Moneypenny's US AI terms ask for one full calendar month's notice by phone; its pricing page says 30 days. It bills on the 1st, so check your agreement and call early in the month.
Call Moneypenny to give notice, and ask about porting any number it supplied. When the final billing month ends, leave the forward to Jodie in place and make a test call.
Buyer's guides
This comparison is part of our independent buyer's guides ranking the whole field.
Rated 4.8 out of 5 from 60+ reviews. 7 days free, no card, cancel in one click.
First 7 days free, then pricing from $49/month
Looking past Moneypenny? Looking for an alternative to Moneypenny?
Jodie from $49/mo, unlimited minutes Jodie answers every call 24/7 from $49 a month, with unlimited minutes.
